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The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company (Hardcover)
By Joseph Michelli |
$30.00 |
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Built to Last: Successful Habits of Visionary Companies (Good to Great #2) (Paperback)
By Jim Collins, Jerry I. Porras |
$22.99 |
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Tools Of Titans: The Tactics, Routines, and Habits of Billionaires, Icons, and World-Class Performers (Hardcover)
By Timothy Ferriss |
$32.50 |
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Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results (Hardcover)
By Mike Rother |
$36.00 |
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Managing Service Excellence: The Ultimate Guide to Building and Maintaining a Customer-Centric Organization (Paperback)
By C. William Crutcher, Fernando Flores (Foreword by) |
$24.95 |
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Lean Turnaround (Pb) (Paperback)
By Art Byrne |
$41.00 |
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Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation (Hardcover)
By Karen Martin, Mike Osterling |
$40.00 |
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Tribe Of Mentors: Short Life Advice from the Best in the World (Hardcover)
By Timothy Ferriss |
$30.00 |
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Gemba Kaizen: A Commonsense Approach to a Continuous Improvement Strategy, Second Edition (Hardcover)
By Masaaki Imai |
$46.00 |
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The Lean Turnaround: How Business Leaders Use Lean Principles to Create Value and Transform Their Company (Hardcover)
By Art Byrne, James Womack |
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Out of Print |
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Zero Acceptance Number Sampling Plans (Paperback)
By Nicholas L. Squeglia |
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The Toyota Engagement Equation: How to Understand and Implement Continuous Improvement Thinking in Any Organization (Paperback)
By Tracey Richardson, Ernie Richardson |
$36.00 |
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