The Power of Employee Resource Groups: How People Create Authentic Change (Paperback)

The Power of Employee Resource Groups: How People Create Authentic Change By Farzana Nayani Cover Image

The Power of Employee Resource Groups: How People Create Authentic Change (Paperback)


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This is the first authoritative book on building employee resource groups (ERGs) to empower underrepresented employees and positively impact diversity, equity, and inclusion (DEI) efforts within organizations and in society at large.

In existence for decades, ERGs originated out of affirmative action policies and have evolved into powerful sources of employee activity and engagement. Organizations can leverage ERGs to support business goals, but ERGs can also play a critical role in creating a more inclusive work environment for marginalized individuals. ERGs represent a balance of serving company interests and empowering employees, offering the opportunity for innovative leadership within organizations.

This book is a practical guide on how to manage ERGs effectively and how they inspire a deeper connection between employees and companies while helping us progress toward the DEI goals that we aim to accomplish. Participating in an ERG can help professionals of color and other historically excluded groups advance their careers, thereby increasing diverse representation in leadership. Farzana Nayani provides foundational tools for starting ERGs and outlines the five Ps—purpose, people, processes, planning, and priorities—needed to successfully operate them. 

Unlike other ERG handbooks, this book is people-centric and socially conscious and thoughtfully takes into account the experiences of employees and leaders during current times. It also serves as a deeper call to action around how ERGs can foster authentic change within organizations, creating transformative impact in the surrounding world. 
Farzana Nayani is a recognized diversity, equity, and inclusion specialist and has been a consultant, business and strategy coach, and international keynote speaker for more than twenty years. She is an advisor to the Asian Leaders Alliance and is the former national director of ERG relations for the National Association of Asian American Professionals. Her passion for employee engagement and inclusion has led to client partnerships with Fortune 500 corporations, public agencies, school districts, and nonprofit organizations. Nayani’s expertise on diversity and identity has been featured by media outlets such as the Wall Street Journal, the Washington Post, Forbes, NPR, Parents, and Marie Claire.
Product Details ISBN: 9781523001248
ISBN-10: 1523001240
Publisher: Berrett-Koehler Publishers
Publication Date: June 7th, 2022
Pages: 168
Language: English
“Flows with inspiring examples and a vibrant understanding of the power of employee & business resource groups. Highly recommended for leaders interested in making deep impact.” 
—Mohammed Farshori, Global DEI & CSR Leader, AT&T

“This is an amazing book and I could not put it down! Farzana gives an organized and objective view of ERGs with next-level insights. All DEI and ERG leaders need to read this book to make change happen!”
—Jimmy Hua, Global Advisor & Founder of Asiapacforce, Salesforce and Founder & Co-President, Asian Leaders Alliance

“The best possible guide for anyone involved in an ERG, it balances practical advice to help in building effective ERGs with the understanding of why they succeed or fail. Farzana is my favorite expert in this field, and this book is like hiring her as a coach to guide you through the process of building and running a successful ERG.”
—Dr. Stacey Fitzsimmons, Associate Professor, Peter B. Gustavson School of Business, University of Victoria

 "A powerful read that amplifies the importance and impact of ERGs!” 
—Michele Jordan, Learning & DEI Leader, ERG Co-lead, Fortune 100 company

“ERGs have become ubiquitous within modern organizations, but many companies are unsure how to effectively start or leverage them. This book is full of great practical tips for getting ERGs off the ground successfully - and for ensuring they have long-lasting impact in organizations.”
—Katina Sawyer, PhD, Assistant Professor of Management, George Washington University

“In The Power of Employee Resource Groups Farzana shares her vast experience as a distinguished Diversity, Equity, and Inclusion consultant, writing a definitive book on ERGs. Each chapter is relatable, filled with practical guidance and resources to progress ERGs through stages of development. This book is a must read for any ERG leader or DEI professional - it will supercharge your ERG’s strategy, operations, and impact across your organization.”
—Brian Pang, Product Development Director, EA SPORTSGlobal Board Chair, ASPIRE ERG (Asian, Native Hawai’ian, and Pacific Islander), and Lead, Indigenous Solidarity Affinity Group, Electronic Arts